Skip to content

Returns & Exhanges

Promotions & Terms

Promotional Policy
Promotions are valid only during the promotional period. Conditions and exclusions may apply. Offers are available while supplies last; no rainchecks will be provided. We do not offer pricing adjustments on previous purchases or returned products. Availability and selection may vary. Beauty Supplies Canada reserves the right to correct, amend, or cancel any promotional offers at any time without notice. For full terms and conditions, please refer to our website.

Promo Code Usage
Promo codes are valid for one-time use only and cannot be combined with other offers. They do not apply to sale items. Discounts are applied to applicable items in the cart. Please note that items left in your shopping bag are not reserved.

Shipping Information
Parcels will be shipped expedited through Canada Post only. Currently, Beauty Supplies Canada ships only to Canadian addresses. Orders may arrive in more than one package and on separate days. We reserve the right to correct, amend, or cancel any promotional offers at any time without notice.

Shipping & Returns

Return Policy

At Beauty Supplies Canada, we understand that sometimes a product may not be the right fit for you, and we strive to ensure all our customers have a positive experience. If you are not completely satisfied with your purchase, we will do our best to help you find the right product. In-store and online purchases can be returned to any of our locations, provided the following guidelines are met.

For items ordered online and returned in-store, please present your online order confirmation. For items ordered online and returned online, they must be received at our warehouse before a refund or replacement is issued. In the event of an undelivered parcel, Beauty Supplies Canada will initiate an investigation with Canada Post.

A Beauty Supplies Canada E-Gift Card will be issued for all in-store purchase returns sent back to our warehouse that meet all applicable return requirements.

RETURN TO:

Do not return any products to Chatters via air shipment. Aerosol products in pressurized containers and products containing certain chemicals are restricted to ground shipping service only. All returns are subject to approval and at Chatters discretion.

Your cart

Your cart is currently empty.

Not sure where to start?
Try these collections:

Continue shopping