Returns & Exhanges
Promotions & Terms
Promotional Policy
Promotions are valid only during the promotional period. Conditions and exclusions may apply. Offers are available while supplies last; no rainchecks will be provided. We do not offer pricing adjustments on previous purchases or returned products. Availability and selection may vary. Beauty Supplies Canada reserves the right to correct, amend, or cancel any promotional offers at any time without notice. For full terms and conditions, please refer to our website.
Promo Code Usage
Promo codes are valid for one-time use only and cannot be combined with other offers. They do not apply to sale items. Discounts are applied to applicable items in the cart. Please note that items left in your shopping bag are not reserved.
Shipping Information
Parcels will be shipped expedited through Canada Post only. Currently, Beauty Supplies Canada ships only to Canadian addresses. Orders may arrive in more than one package and on separate days. We reserve the right to correct, amend, or cancel any promotional offers at any time without notice.
Shipping & Returns
Estimated delivery times
Estimated delivery times
Due to higher order volumes, delays may occur during the preparation and delivery of your order. Our preferred postal carrier is Canada Post, and we process orders five days a week. The estimated delivery time will be accurately displayed in your cart at checkout based on your delivery address.
Standard ground shipping
Standard ground shipping
Beauty Supplies Canada ships exclusively to Canadian addresses at this time. Our standard shipping carrier is Canada Post, ensuring we can meet all shipping needs across the country. Canada Post will deliver your package to the address provided in your order. If no one is available to receive the order, Canada Post will hold your parcel at the nearest post office, where you can pick it up within a set timeframe. If the parcel is refused or not picked up within this timeframe, it will be returned to Beauty Supplies Canada's warehouse, with the option of re-shipping or refund.
Tracking information is available through Canada Post and will indicate the estimated delivery date. Express and priority shipping options are typically available at an additional cost. Please note that aerosol and nail polish items are not eligible for air shipping due to government-regulated shipping standards.
Tracking is available through Canada Post and will indicate the estimated delivery date. Express and priority shipping options are usually available at an additional cost. Please note that aerosol and nail polish items are not eligible for air shipping due to government-regulated shipping standards.
Delivery processing time
Delivery processing time
Orders are processed and shipped only on weekdays. Delivery times can range from 2 to 14 business days, depending on your location. The estimated delivery date will be displayed in your cart during checkout. Please note that due to higher order volumes, delays may occur during the preparation and delivery of your order. Rest assured, we are working diligently to ship your orders as quickly and safely as possible.
Product disclaimer
Product disclaimer
While great care has been taken to ensure the accuracy of all prices, descriptions, and images, Beauty Supplies Canada reserves the right to correct any errors or misprints and adjust prices accordingly.
Use and fitness of product
Use and fitness of product
Beauty Supplies Canada will not be liable for any product that has been damaged, rendered defective, or for any injury suffered as a result of accident, misuse, abuse, improper or inadequate maintenance, or any operation outside the normal usage parameters as described in the user instructions provided with the product, or any other external cause.
Return Policy
At Beauty Supplies Canada, we understand that sometimes a product may not be the right fit for you, and we strive to ensure all our customers have a positive experience. If you are not completely satisfied with your purchase, we will do our best to help you find the right product. In-store and online purchases can be returned to any of our locations, provided the following guidelines are met.
For items ordered online and returned in-store, please present your online order confirmation. For items ordered online and returned online, they must be received at our warehouse before a refund or replacement is issued. In the event of an undelivered parcel, Beauty Supplies Canada will initiate an investigation with Canada Post.
A Beauty Supplies Canada E-Gift Card will be issued for all in-store purchase returns sent back to our warehouse that meet all applicable return requirements.
RETURN TO:
Product & hair tool returns
Product & hair tool returns
Fill in the text content of the collapsible item here. You can provide details and explanation for the question here.
Defective hair tools
Defective hair tools
Fill in the text content of the collapsible item here. You can provide details and explanation for the question here.
Personal items, hair extensions & gift cards
Personal items, hair extensions & gift cards
Fill in the text content of the collapsible item here. You can provide details and explanation for the question here.
Online Purchases
Online Purchases
Fill in the text content of the collapsible item here. You can provide details and explanation for the question here.